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The warranty on JBL Professional loudspeaker products (except for enclosures) remains in effect for five years from the date of the first consumer purchase. JBL Amplifiers are warranted for three years from the date of original purchase. Enclosures and all other JBL products are warranted for two years from date of original purchase.
What does the JBL warranty cover?
Your JBL Warranty covers all defects in material and workmanship. The following are not covered: damage caused by accident, misuse, abuse, product modification or neglect; damage occurring during shipment; damage resulting from failure to follow instructions contained in your instruction manual; damage resulting from the performance of repairs by someone not authorized by JBL.
Who pays for what?
JBL will pay all labor and material expenses for all repairs covered by the warranty. The customer is responsible for transporting the product for repair or arranging for its transportation and for payment of any initial shipping charges. JBL will pay the return shipping charges if repairs are covered by the warranty.
What about International customers?
For customers outside of the United States, the authorized JBL Professional distributor in your country handles all warranty issues.